CPHR / CSBO credit eligible = 7.0
This workshop is the practical extension of the interviewing module in the Workplace Investigations Training Certificate program. A successful investigation interview requires planning, learned skills and tips, focus and excellent communication skills. This day is filled with mini-scenarios and practice opportunities.
Learning outcomes include:
Learning outcomes include:
• Understand the current theories and principles of investigation interviewing
• Application of techniques and theory through several mock interview scenarios throughout the day
• Review of case law and jurisprudence related to interview versus interrogation tactics
• Interviewing best practices, designed to elicit maximum information
• Ethical considerations
• Landmines and pitfalls to avoid